White Block Text Glitch and other Unity-related problems.

Post bugs, glitches and things not working all that great in here. Include screenshots if possible. :D

White Block Text Glitch and other Unity-related problems.

Postby Souliex » 02 Sep 2014, 6:12 pm

I'm having that glitch people are having with the title screen please help.
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Texture Glitch

Postby Matty15243 » 07 Sep 2014, 11:06 pm

I tried to play the game today, but the cooking room was all black and glitchy, the burgers and my arms were covered in dots, and some of the colors are inverted.
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Re: Texture Glitch

Postby 89jaber » 13 Sep 2014, 8:54 am

i have menu textures gone wrong instead of words i have rectangles but if i do mannage to get in the game everyone is a black bean and the burgers,buns,and the food stuff is all black. SOMEONE HELP!
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Re: Texture Glitch

Postby spiderkiller » 21 Sep 2014, 5:05 am

when ever i say a word exaple when i see too its not too its t too please fix it
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Re: Texture Glitch

Postby Coldox » 21 Sep 2014, 5:18 am

When you report bugs, please share screenshots.
Way easier to identify the bugs than trying to explain them :)
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Re: Texture Glitch

Postby Molester Stallone » 21 Sep 2014, 5:46 pm

Matty15243 wrote:I tried to play the game today, but the cooking room was all black and glitchy, the burgers and my arms were covered in dots, and some of the colors are inverted.


89jaber wrote:i have menu textures gone wrong instead of words i have rectangles but if i do mannage to get in the game everyone is a black bean and the burgers,buns,and the food stuff is all black. SOMEONE HELP!


Try changing browser and reinstalling Unity Webplayer. Also what are your computer specs?
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Text and Texture Bug

Postby Skipper345 » 24 Sep 2014, 7:13 pm

The Words on the title screen are squares █ ▀ ▄ ■
And some ingame textures are just black.

Here is a video of the problem:
https://www.youtube.com/watch?v=R4grUn3 ... e=youtu.be
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Re: Text and Texture Bug

Postby Coldox » 25 Sep 2014, 12:23 am

Try reinstalling Unity, chaing browser, cleaning cache, searching for a graphics card update :)
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Re: Text and Texture Bug

Postby Skipper345 » 25 Sep 2014, 12:37 am

i tried everything, but it still does not work
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Re: Text and Texture Bug

Postby Coldox » 25 Sep 2014, 12:48 am

Then dunno what else :/ Sorry
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Re: Text and Texture Bug

Postby BI0 » 25 Sep 2014, 9:17 am

No offense, but people with this problem sort of need actual solutions instead of telling us to switch browser/reinstalling unity (which you posted on several other threads). If it hasn't worked for the others I doubt it'll work for us either.
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Re: Text and Texture Bug

Postby Coldox » 25 Sep 2014, 9:52 am

Believe me, for some worked.
That's why we're always saying the same.
And I mean, what do you expect from us? Go to their home and try to fix their computer? That's the only thing we can recomend soo yeah...
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Re: Text and Texture Bug

Postby wertredgreen » 25 Sep 2014, 1:44 pm

Whats your graphics card? Is it an Intel HD?
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Re: Text and Texture Bug

Postby Skipper345 » 26 Sep 2014, 6:59 pm

I do have a Nvidia GeForce GT 650M
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Re: Text and Texture Bug

Postby PatTheDemon » 30 Sep 2014, 1:08 pm

Had the same problem had to disable my on board video card so it could only detect my Nvidia card.
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Black and white screen on startup

Postby chronno64 » 01 Oct 2014, 8:38 am

I know others have had a problem with this but they never added a screenshot/link so here's one (blurry)

http://i1259.photobucket.com/albums/ii5 ... e2abbb.png

Help would be really appreciated, thanks guys!

Nick
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Re: Black and white screen on startup

Postby Coldox » 01 Oct 2014, 9:05 am

Don't use Google Chrome, that's it xD
Try Firefox/Opera, they work normally.
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Re: Black and white screen on startup

Postby chronno64 » 01 Oct 2014, 9:12 am

I'll check it out and see what happens, thanks!
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Re: Texture Glitch

Postby HeyItsMabel_ » 02 Oct 2014, 9:00 am

I also have this problem ahehe... The letters are blocky, most of the game is black and white! I'm using Mozilla Firefox and I have reinstallled Unity
So uh...
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BLACK AND WHITE SCREEN

Postby hadesWolffe » 03 Oct 2014, 5:25 am

Hi,
I've seen this game before on youtube, and i thought it was awesome. So i decided to play it myself. On Mozilla Firefox ( I tried it on Opera too, didn't work) i tried launching the game and it showed a black screen with white boxes. I reinstalled Unity Web Player twice and it still didnt work. Please fix this
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Re: BLACK AND WHITE SCREEN

Postby Molester Stallone » 03 Oct 2014, 6:00 am

Check if your Graphic card drivers need updates.
Try playing on Chrome. Never had any problems there myself.
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I've tried all browsers :(

Postby SimplyShoot » 03 Oct 2014, 4:02 pm

I've tried to play this game multiple times. I've tried on Google Chrome, Fire Fox, I was desperate enough to try Internet Explorer. None work. They all end up like this. http://imgur.com/9wgwceL
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Re: I've tried all browsers :(

Postby Coldox » 03 Oct 2014, 10:37 pm

Try looking for a Graphics Card update.
Or maybe your pc is using the in-board graphics card and not the one that's suppose to use?
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Re: BLACK AND WHITE SCREEN

Postby Woverniox » 04 Oct 2014, 11:36 am

Had it on Chrome. have the newest unity. :/ might try it on Explorer?
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Re: BLACK AND WHITE SCREEN

Postby Glukovich » 04 Oct 2014, 12:07 pm

after installing Unity plugin you might to allow it to use on that site.
with chrome browsers - it's notifying in the right side of the address bar.
did you done this?

idk about another browsers, probably they need to allow plugin too, because this game uses network sockets to connect and listen the ports for incoming connections while hosting.
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Dahell?- Box Letters

Postby Flotato Chip » 05 Oct 2014, 1:54 pm

YEP. Just like the title says, I can't read crap xD All the letters are just cubes that are the size of the letters, so I can't read, or type anything without having to learn the language of the cubes. :P
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Re: Dahell?- Box Letters

Postby Kritz » 05 Oct 2014, 1:57 pm

I got really good at Fez for a while and I could read the crazy Fez block encryption.

Unfortunately, unlike Fez, the text being massive white boxes is a bug that I still have no idea where to start fixing. D:
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Re: Dahell?- Box Letters

Postby Flotato Chip » 05 Oct 2014, 2:02 pm

It has to deal with some kind of encryption due to a coding error when you created the game. Little detail such as adding a letter or symbol can effect this stuff. Don't ask how I know this, I've been taught very little... :P

Well I hope you figure out how to fix it, I really wanna play! D: (Not that I can't, I just can't read Box xD)
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Re: I've tried all browsers :(

Postby Kritz » 05 Oct 2014, 5:11 pm

This is a known unresolved issue. Could you let me know what operating system you're using, and of note if it is a 32bit or 64bit OS?
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Black Screen and White Block Text

Postby Kritz » 05 Oct 2014, 5:14 pm

I've created this thread to help track the bug the following bug:

Image

The login screen is completely black, and the text appears as white blocks.

For the people experiencing this bug, could you please provide your operating system information, including if it is a 32 bit or 64 bit operating system.

Mods, please merge any new topic regarding this bug into this thread.
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Black Screen with White Blocks.

Postby Cwalk924 » 06 Oct 2014, 5:00 am

Every time I try to play, the game shows up as a black screen with white blocks where the letters should be. The music is still playing but I can't play, any help?
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Re: Black Screen and White Block Text

Postby Cwalk924 » 06 Oct 2014, 7:09 am

My computer specs-
64 bit operating system / x64 based processor
Processor- Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz 3.00 GHz
Ram- 8.00 GB (7.40 GB Usable
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Re: Black Screen and White Block Text

Postby gageo777 » 06 Oct 2014, 7:23 am

i have the exact same problem!!! I cant play the game and when I somehow get in ITS not even fun because the textures are mest up! what do I do, I restarted my computer, refreshed the page PLEASE tell me how to fix this I really want to play this game with my friends!!
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Re: Black Screen and White Block Text

Postby Coldox » 06 Oct 2014, 8:03 am

Gageo read what Kritz said.
Is that so hard for you guys to even read the threads?
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Re: Black Screen and White Block Text

Postby Cwalk924 » 06 Oct 2014, 9:05 am

We just really want this fixed so we can play.
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Re: Black Screen and White Block Text

Postby Coldox » 06 Oct 2014, 9:07 am

Then help kritz fix it by giving the information he asks to the people that that happens :)
Simple as that.
Without information, no progress can be made :)
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Re: Black Screen and White Block Text

Postby Cwalk924 » 06 Oct 2014, 9:11 am

I did, I posted my computer operating system information.
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Re: Black Screen and White Block Text

Postby Coldox » 06 Oct 2014, 9:14 am

Yes but most people simply post they got the problem but don't help us trying to solve it :/
Since you already posted your information, there's nothing more you can do at the moment ^^
But thanks for the feedback!
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Re: Black Screen and White Block Text

Postby Cwalk924 » 06 Oct 2014, 9:15 am

No problem, hope this gets fixed soon :)
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Re: Black Screen and White Block Text

Postby nvdatewks » 06 Oct 2014, 4:13 pm

u guys are clowns without the funny part, i have this issue as well and i have read every post regarding it, the responses from support are so unprofessional and nonchalant that i could care less about getting it fixed now. you repeat the same reply over and over then lash out about what info you need to fix it . over and over you get that info but yet care to reply back to it . your end response is "thats all we can do, i dont know what to tell ya" top notch tech support at it finest .
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Re: Black Screen and White Block Text

Postby Coldox » 06 Oct 2014, 9:56 pm

Yes because there's still no fix in that.
Some get it, others don't.
That's why Kritz needs more info about computer specs to see if it's anything to do with that.
The thing you said about repeating? Well, if people actually read other posts than creating new ones with identical problems, of course we need to repeat.
We do what we can to help the community so that everyone can play the game. Not our fault if the community doesn't help.
This is not Origin/Steam Headquarters, this is Kritz Community.
We are not people specialized in games and tech support.
The only fixes are already shown in the posts and if that doesn't help, you'll have to wait for another fix/patch in the game.
So, before going "crazy" here saying that "support are so unprofessional and nonchalant", think twice.
This game is not even finished, bugs will always show up so bare with us by giving information about the problems and your pc's specs so we can actually do something about it!
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Re: Black Screen and White Block Text

Postby rfp101 » 07 Oct 2014, 7:40 am

ya mine dosent work either. Im running windows 8 and an acer r7 thats about all i know :P
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Re: Black Screen and White Block Text

Postby Coldox » 07 Oct 2014, 7:55 am

rfp101 can you see if you're using 32 or 64 bit?
You can check that by going to your "Computer" folder, right-click in a black area and open Properties.
A window should show up saying it ^^
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Re: Black Screen and White Block Text

Postby Ishter » 07 Oct 2014, 8:30 am

I have the menu text at a black screen with white blocks as what I think are supposed to be the letters, and when I randomly click buttons and manage to get into the game, the colors and textures are messed up. Here's some screenshots. Im using Chrome, and I also tried it in Internet Explorer. I have a VERY good graphics card and computer in general. My graphics card is an Nvidia GTX 860m. I have 8 gigs of RAM and a 2.5 gigahertz Intel i7 processor. Now Im gonna try to put a screenshot on but Im not really sure how... when I click "img" It just creates text that says "". So uh, if there's no image then I didnt do it right then. [img]file:///C:/Users/Torsopher/Pictures/Weird%20Text.PNG[/img]
[img]file:///C:/Users/Torsopher/Pictures/Weird%20Textures.PNG[/img]
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Re: Black Screen and White Block Text

Postby Coldox » 07 Oct 2014, 8:53 am

Ishter use this website http://prntscr.com/ to share the images.
We can't see your images with your PC's directory :b
But thanks for the feedback mate!
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Re: Black Screen and White Block Text

Postby RainyBrit » 08 Oct 2014, 1:13 am

Hi, I've been having the same problem with the black screen and white block text. I use Chrome, here's a screenshot:
Image

My laptop specs (screenshotted because it wouldn't let me copy the text):
Image

I really hope you can get this problem sorted out soon, this game seems really fun to play. I also get this problem on Firefox and Internet Explorer.
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Re: Black Screen and White Block Text

Postby TheDragnZ » 08 Oct 2014, 9:56 am

My Graphic is a intel hd dose that mean i cant play it because of it or do i need to change the settings on it
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Re: Black Screen and White Block Text

Postby Coldox » 08 Oct 2014, 10:00 am

TheDragnZ wrote:My Graphic is a intel hd dose that mean i cant play it because of it or do i need to change the settings on it


Try and give more information like if it's 32 or 64 bits.
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Re: Black Screen and White Block Text

Postby Cwalk924 » 09 Oct 2014, 9:32 am

Lol I am dying to play this game.
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Re: Black Screen and White Block Text

Postby TheDragnZ » 10 Oct 2014, 3:36 am

Coldox wrote:
TheDragnZ wrote:My Graphic is a intel hd dose that mean i cant play it because of it or do i need to change the settings on it


Try and give more information like if it's 32 or 64 bits.
its a 64 bits
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Re: Black Screen and White Block Text

Postby OstrichSized » 11 Oct 2014, 1:38 pm

ok here are the full list specs of my computer

Dell Inspiron 3847 Desktop
Windows 8
Intel(R) i5-4460 Processor 3.20 GHz
8.00 GB RAM
64-bit Operating System x64-based processor
OP: Windows 8.1

Its a pretty powerful computer, i really want to play this game, but neither browser is not letting me, even firefox, could it be the 64-bit operating system, could it be the Windows 8.1, could it be the i5 processor, plz find out
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Re: Screen Glitch

Postby Yazbek » 13 Oct 2014, 5:11 am

This is a very common glitch. The only way (until now) of fixing this is by changing the video card.

http://prntscr.com/4vjgeo
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Re: Black Screen and White Block Text

Postby banananuggets413 » 13 Oct 2014, 10:13 am

I can't read anything because the texts are in white while the backround is white i can't play :(
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HELP: Start Screen is all werid...

Postby Death90000 » 13 Oct 2014, 2:57 pm

Sooooo when I start up the game all the Unity is fine and everything and then THIS: http://imgur.com/ugIuLiy

Please... help...
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Re: HELP: Start Screen is all werid...

Postby Coldox » 13 Oct 2014, 8:18 pm

Death90000 wrote:Sooooo when I start up the game all the Unity is fine and everything and then THIS: http://imgur.com/ugIuLiy

Please... help...


Yes Death, we already know what's hapenning no need to send another printscreen.
Just leave your PC's Specs like Kritz asked
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Re: Black Screen and White Block Text

Postby Geronimoose » 14 Oct 2014, 3:57 am

I've seen some patterns on some forum posts. Here are some hypotheses I have thought of. By the way I suffer the black background and white blocky text.

1. Windows 8 users tend to not be able to play the game.

2. Integrated graphics cards (such as the Intel HD Graphics 4000 I have) may play a part in causing the bug

The type of OS you have (32 or 64 bit) may have an impact but this is highly unlikely.

If you have similar specs and can or can't play reply saying what is the same.

Specs: http://imgur.com/SsGBDtH

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Re: Black Screen and White Block Text

Postby dewrev » 15 Oct 2014, 4:54 pm

nvdatewks wrote:u guys are clowns without the funny part, i have this issue as well and i have read every post regarding it, the responses from support are so unprofessional and nonchalant that i could care less about getting it fixed now. you repeat the same reply over and over then lash out about what info you need to fix it . over and over you get that info but yet care to reply back to it . your end response is "thats all we can do, i dont know what to tell ya" top notch tech support at it finest .


This game doesn't have any 'tech support', and no one here is really good at tech, for some minorities this solution works, but if it didn't work for you, no one know what to do since the only solution discovered was those in here.

BTW, nvdatewks is a one-time-use account only to be used to post this useless thing.
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Re: Black Screen and White Block Text

Postby Tooprosumanto » 17 Oct 2014, 7:08 am

Its not even the graphics card, it could also be the memory which could interfere with the graphics, also, if you go to settings and visual on your computer you could lower the graphics options
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Re: Black Screen and White Block Text

Postby Marz145 » 17 Oct 2014, 1:31 pm

So I was hoping to play this game with a couple of friends. Sadly the screen did not work and I really wanted to play. I have tried everything and then I am now realizing that this is from you're side of the game, not mine. Screenshot: http://prntscr.com/4wwz19
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Re: Black Screen and White Block Text

Postby Coldox » 17 Oct 2014, 9:44 pm

Well, it is most likely to be from your computer because some have that problem and others don't...
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Re: Black Screen and White Block Text

Postby Cwalk924 » 18 Oct 2014, 4:11 am

Finally found a fix that worked for me! Just install or re-install windows 8.1, don't worry you won't lose any data and it works for me. YAY!
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Re: Black Screen and White Block Text

Postby KichidaMaru » 31 Oct 2014, 4:14 am

Processor: Intel(R) Core(TM) i5-4210U w. Turbo Boost up to 2.7 GHz
Ram: 8 GB

However I'm not sure whether or not it's a 64-bit or 32-bit system, and I do not know how to check this.
Which leads me to another point as to why many people don't post their specs, maybe they don't know where they find them and so on and so forth (cause I myself don't, and I can't be the only one. .. Right?)
Or maybe I'm just dumb.
Anyway, I also have the problem with blank boxes instead of text, and just a black screen. When I do get in the game everything that you can pick up is black, and linings on the walls are too, and some items disappear (Like the bottom buns for an example)
Hope this helps to figuring out what the problem is c:
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Re: Black Screen and White Block Text

Postby Coldox » 31 Oct 2014, 10:04 am

You can find your specs by opening the "run" and writing "dxdiag" in there.
It should show everything you need from your computer :)
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Re: Black Screen and White Block Text

Postby Tooprosumanto » 06 Nov 2014, 8:10 am

Now that I think about it try running the Unity web thingy. If its disabled that may be why since unity may not be supporting the actual game itself. Its either that or you are a mac player.
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Re: Black Screen and White Block Text

Postby wertredgreen » 07 Nov 2014, 6:46 am

I only seem to have this problem with Intel HD cards. Does this game use Deferred lighting at all?
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Re: Black Screen and White Block Text

Postby Tooprosumanto » 09 Nov 2014, 5:52 am

I just want to comment so I look cool C:
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Re: Black Screen and White Block Text

Postby Xeinzeru » 10 Nov 2014, 4:53 am

I think you guys are doing a fantastic job at helping everyone. :) Just took notice to a few Debbie Downers, so just wanted to post some encouragement on the matter~ Keep up the good work~! ;)
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Re: Black Screen and White Block Text

Postby Tooprosumanto » 14 Nov 2014, 9:29 am

Perhaps have you tried a new computer?
Tech genius right here.
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Re: Black Screen and White Block Text

Postby medsal15 » 28 Nov 2014, 1:23 am

I saw that Citizen Burger Disorder will be on Steam. I hope this game will work!
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Re: Black Screen and White Block Text

Postby Kritz » 28 Nov 2014, 8:23 am

I suspect the lighting issue may be less of a problem with a standalone version of the game on Steam. I actually own a device that displays these symptoms, so once I get around to it I should be able to accurately test on the device and try and get this issue solved. At the moment it isn't a huge priority though - sorry to those affected :(
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Re: Black Screen and White Block Text

Postby burgerlord3231 » 12 Dec 2014, 1:09 am

My System Information
Operating System: Windows 8.1 with Bing 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
Language: Danish (Regional Setting: Danish)
System Manufacturer: Packard Bell
System Model: Easynote ENTF71BM
BIOS: V1.03
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3980MB RAM
Page File: 2311MB used, 2819MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
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Re: Black Screen and White Block Text

Postby Gaventi » 25 Dec 2014, 6:42 pm

Cwalk924 wrote:Finally found a fix that worked for me! Just install or re-install windows 8.1, don't worry you won't lose any data and it works for me. YAY!
How do you re-install windows 8.1.
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Re: Black Screen and White Block Text

Postby D0ctorCz » 25 Dec 2014, 8:48 pm

HERE IS SCREEN SHOT
Image


AND HERE IS SCREEN SHOT FROM GAME :
Image
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Re: Black Screen and White Block Text

Postby D0ctorCz » 27 Dec 2014, 7:20 am

I FOUND FIX READ PLEASE

Go to the control panel , and open win update find updates then select optimal updates and check graphic adapter update install it


ENJOY THE GAME
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Re: Black Screen and White Block Text

Postby matt9529 » 05 Jan 2015, 8:26 pm

^^ Just tried this, installation somehow corrupted itself rendering my Windows 8 laptop useless.
Just had to reformat everything and now in the process of building everything up again.
So yeah, gg basically I blame Windows 8...
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Re: Black Screen and White Block Text

Postby Mods_o_joy » 15 Jan 2015, 7:53 am

I have the same issue
------------------
System Information
------------------
Time of this report: 1/14/2015, 16:55:32
Machine name: (Redacted)
Operating System: Windows 8.1 with Bing 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP 15 Notebook PC
BIOS: F.04
Processor: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3986MB RAM
Page File: 2512MB used, 5570MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C&REV_0E
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO42EC
Native Mode: 1366 x 768(p) (60.016Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3408 (English)
Driver Version: 10.18.10.3408
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/17/2014 03:08:42, 19379200 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4C71-11CF-DC7E-D401B3C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x21DE103C
Revision ID: 0x000E
Driver Strong Name: oem17.inf:5f63e534a222b607:iVLV2M_w81:10.18.10.3408:pci\ven_8086&dev_0f31&subsys_21de103c
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
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Screen glitch

Postby The Mad Ninja Panda » 24 Jan 2015, 11:27 am

I have a glitch where I launch the game but at the title its just a black screen with white shapes, please help?
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Postby Khoai mài chàn » 04 Feb 2015, 12:17 am

This is my Computer, hope u guys fixed it!
Intel Celeron CPU N2830 2.16GHz ~ 2.2GHz
Window 8.1 64bit with Bing
Khoai mài chàn
 
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Re: Black and white screen on startup

Postby zombiezane » 20 Feb 2015, 2:31 am

Coldox wrote:Don't use Google Chrome, that's it xD
Try Firefox/Opera, they work normally.


It works on my Google Chrome. :-)
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Unity player problems

Postby TheRealBlackNRed » 21 Feb 2015, 1:15 pm

Image
This is the message I get when I try to play Citizen Burger Disorder. I have the latest version of Unity downloaded but it says otherwise. I've already tried uninstalling and reinstalling. Please help!

Edit: I no longer have this problem anymore.
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Re: Black Screen and White Block Text

Postby TheRealBlackNRed » 21 Feb 2015, 1:16 pm

I've been having the same problem, and I have tried on Crome and Firefox. Here are my computers specs.
Image
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Re: Black Screen and White Block Text

Postby TheRealBlackNRed » 23 Feb 2015, 3:51 am

D0ctorCz wrote:I FOUND FIX READ PLEASE

Go to the control panel , and open win update find updates then select optimal updates and check graphic adapter update install it


ENJOY THE GAME

I went to control panel but I couldn't find "Win Updates"
TheRealBlackNRed
 
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Re: Black Screen and White Block Text

Postby Molester Stallone » 23 Feb 2015, 3:58 am

TheRealBlackNRed wrote:
D0ctorCz wrote:I FOUND FIX READ PLEASE

Go to the control panel , and open win update find updates then select optimal updates and check graphic adapter update install it


ENJOY THE GAME

I went to control panel but I couldn't find "Win Updates"


Once you click on the Start Menu, you can manually search for "Windows Update"
User avatar
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Re: Black Screen and White Block Text

Postby TheRealBlackNRed » 25 Feb 2015, 1:58 pm

ENJOY THE GAME[/quote]
I went to control panel but I couldn't find "Win Updates"[/quote]

Once you click on the Start Menu, you can manually search for "Windows Update"[/quote]
Will this work on Windows 8.1?
TheRealBlackNRed
 
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Re: Black Screen and White Block Text

Postby TheRealBlackNRed » 25 Feb 2015, 2:15 pm

Edit: If you can't see some of the areas I circled in some images, right click them and click "Open Image in new tab."

To any getting this problem, I don't have a solution, but I do have a way that will still allow you to play the game. (But with some texture glitches)

First, you need to enter your password in the circle shown below and press enter.
Image

Next, you need to click the button here...
Image

And finally click the button here!
Image

The game will have texture glitches. For example, you can't see any text in the chat and the bottom buns are transparent, lettuces is completely texturless and patties are black.
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Re: Black Screen and White Block Text

Postby Hunter3527 » 26 Feb 2015, 12:16 pm

Mods_o_joy wrote:I have the same issue
------------------
System Information
------------------
Time of this report: 1/14/2015, 16:55:32
Machine name: (Redacted)
Operating System: Windows 8.1 with Bing 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP 15 Notebook PC
BIOS: F.04
Processor: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3986MB RAM
Page File: 2512MB used, 5570MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C&REV_0E
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO42EC
Native Mode: 1366 x 768(p) (60.016Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3408 (English)
Driver Version: 10.18.10.3408
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/17/2014 03:08:42, 19379200 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4C71-11CF-DC7E-D401B3C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x21DE103C
Revision ID: 0x000E
Driver Strong Name: oem17.inf:5f63e534a222b607:iVLV2M_w81:10.18.10.3408:pci\ven_8086&dev_0f31&subsys_21de103c
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C













You have the same computer as me :)
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Location: Where you make the burgs

Re: Black Screen and White Block Text

Postby Molester Stallone » 01 Mar 2015, 6:41 pm

I went to control panel but I couldn't find "Win Updates"[/quote]

Once you click on the Start Menu, you can manually search for "Windows Update"[/quote]
Will this work on Windows 8.1?[/quote]

Of course it'll work. Just click on the Windows Button and start typing"Windows Update".
User avatar
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Re: Black Screen and White Block Text

Postby TheRealBlackNRed » 05 Mar 2015, 10:39 am

Of course it'll work. Just click on the Windows Button and start typing"Windows Update".


I did everything and it didn't fix it.
TheRealBlackNRed
 
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Re: Texture Glitch

Postby Chocolate_Donut » 08 Mar 2015, 5:18 am

I can't even take a screenshot.
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Re: White Block Text Glitch and other Unity-related problems

Postby Beartooth12 » 14 Mar 2015, 5:35 am

Hello! Just trying to shine some more light on this subject. So I have had the white block issue and the in game lighting issues as so many others have. The menu looks like all of the screenshots posted but sometimes the password box is a pinkish color and sometimes things pop up in the bottom right corner with upside down white text in a blue box.

In game it seems that most colors load when this white box issue is active but anything that can change colors (I.E. clean plates to dirty plates, buns, lettuce, patties) is pure black. Once and a while the humans will be textured black as well.

I have tried both 64x and 86x unity on both bits of chrome, Mozilla, and internet explorer. Same results on all. I have reinstalled unity multiple times, and I have reinstalled my graphics drivers. I have made sure to run things as admin, to no avail, and it seems like higher end computers with larger graphics cards and especially laptops (I have had many people on my floor with high end laptops try this game, all with the same issues) have problems. My older 2007 PC runs this without any of the issues.

I really hope this helps, as me and my friends would love to make ratburgers together. If you need any specific screenshots, or any more info please let me know.

I am running x64 Windows 8.1 with 8 gigs of RAM and a GTX 870m graphics card, i7 processor.
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Re: White Block Text Glitch and other Unity-related problems

Postby jdahl19569 » 31 Mar 2015, 2:14 pm

Could someone just fix this bug? I tried firefox and chrome, I updated my drivers, I even reinstalled unity. Nothing is working.
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Re: White Block Text Glitch and other Unity-related problems

Postby UnionGaming » 07 Apr 2015, 2:14 am

Jokes on you guys! Mine just fixed itself today. I used disk cleanup, uninstalled around 50 games, and it's working like a charm. Windows 8, Integrated Intel Graphics. Try using disk cleanup and clear some space.
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Re: White Block Text Glitch and other Unity-related problems

Postby pcplays.. » 10 Apr 2015, 6:07 pm

i had this glitch but i could sign in because i saw two dots at the end of my name then typed my password but everything was all rectangly when i try to sign in and the servers
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Re: White Block Text Glitch and other Unity-related problems

Postby SauceOfFreinds » 22 Apr 2015, 12:04 am

I am experiencing this problem.
Using windows 8, 64 bit
tried installing optional windows updates, changing browsers, reinstalling unity web player
On mozilla the game looks very dark, many texture problems
On internet explorer everything but text is blue
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Re: White Block Text Glitch and other Unity-related problems

Postby Mincwaft » 24 Jun 2015, 2:43 am

Dear (people who can help solve this problem here)...

I am encountering the same glitch of the black screen with white blocks for text, and not to mention the lighting's broken, and some textures are gone. Here are my specs on my computer.

Processor: Intel(R) Atom(TM) CPU Z3740 @ 1.33GHz.
Installed memory: 2.00 GB. (1.89 usable)
System Type: 32-bit Operating System (OS), x64-based processor.

I am running in Windows 8, and it says that Unity Web Player will soon be unsupported with Google Chrome. I've tried everything, and it doesn't fix itself. If anyone can get back to me (maybe one of the admins), that'd be nice. I cannot provide screenshots at the moment, so just bare with me on this one.
-Mincwaft.
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Re: White Block Text Glitch and other Unity-related problems

Postby GamerZ4 » 14 Aug 2015, 10:45 am

Hello everyone! Originally, I have come across this game and it looked cool to me. I wanted to play it and I did, however, I had this exact problem, which to me seems like a graphical processing error/glitch. Before discussing a fix, I would like to explain which computers may be most likely to encounter this glitch.

Reviewing all the forum posts and all computer specs that fellow forum members have submitted, I can conclude that it must be a problem with Unity processing certain texture and modeling options with Intel HD graphics. After doing a bit of research, about 85% of people who have encountered this glitch have an Intel HD Graphics Card of some sort.

I suggest optimizing the graphics for Intel HD graphics cards so that first-timers do not encounter this glitch (try remaking graphics on a computer using IntelHD Graphics; specifically the lettuce and burger models.)

If the devs are unable to find a solution to this bug or need a bit more time to fix it and the players are a bit impatient and would like to play the game before optimization can take place, there is a second fix that requires you to go to your system's devices. Simply go to your Control Panel, go to System Hardware and Sound, find "Devices and Printers" and click Device Manager (Requires Admin Privilages). Then, you will want to find Intel HD Graphics (most likely under "Display Adapters"), right click, and click "Update Driver Software". This allows your driver to search for updates and get the latest graphical optimizations for that specific driver.

Well, I hope this information helped the developers and the players alike and I hope that this is an effective fix for this issue. If you do not know how to get to your Control Panel, message me your Operating system and version (Windows - OS | XP/Vista/7/8/8.1/10 - Version) and I will get back to you with accurate information. Just a heads up, I am not familiar with other Operating Systems so please do not message me if you do not have Windows. I will not be able to help you, unfortunately.

Developer Note: There's probably no real fix for this issue, but you might want to double check your code and try to re-model textures on a computer with IntelHD Graphics. That might be your best bet.

Kind regards,
Gamer Z
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Re: Texture Glitch

Postby Goodburger123 » 16 Aug 2015, 2:41 pm

There is something wrong with the title screen. There is no lettice, top buns, patties, tomatos are all black, and bottom buns are invisible. How do i fix this?
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Re: Texture Glitch

Postby GamerZ4 » 17 Aug 2015, 1:38 am

Goodburger123 wrote:There is something wrong with the title screen. There is no lettice, top buns, patties, tomatos are all black, and bottom buns are invisible. How do i fix this?

Please spare the devs' time and read the forum please. This question has been answered more than 5 times. Even I answered a possible fix right above your comment.

The devs have stated previously that they had to keep repeating themselves. I'm sure they love the community, but it does get irritating. As someone who likes to help other people as a support specialist, it gets kind of annoying having the same question repeated over and over, even though it's been answered with many possible fixes.

Please note that this bug is known to the devs, and I have already suggested to those fine people that they could try furthering development on a computer running Intel HD Graphics.
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Texture Glitches?

Postby PajamaGal » 17 Aug 2015, 5:06 am

I've been having the same problems, I've tried to play on Internet Explorer, Firefox, and Opera, and I've re-installed Unity, it has not been working. I have a YouTube video of these glitches on my channel, here is the link...
https://www.youtube.com/watch?v=4OBMpjNSUgc
I'll keep this video up on YouTube until the problem is fixed...
Thanks for reading!
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White Block text and black textures.

Postby shnekay » 05 Nov 2015, 11:43 am

Image

Recently I have encountered this glitch, and the game worked fine on my moms laptop. But it won't work on my dad's desktop. I tried all browsers, reinstalled unity, and nothing worked. If someone could help BESIDES saying "Reinstall unity, Refresh, Use another browser" that would be helpful.
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